Hospitality Certificate

Program Competencies for HRM

  • Identify basic principles used in the business world today.
  • Demonstrate an understanding of basic economic principles including skills necessary to read, create, and understand graphical information.
  • Demonstrate understanding of the “Hospitality Market” and its business applications by industry standards.
  • Demonstrate how basic monetary and fiscal as well as managerial policies shape the hospitality management field.
  • Use the latest computer and electronic technology in both personal lives and professional careers.
  • Analyze economic events necessary for recording accounting transactions that result in accurately-prepared financial statements.
  • Apply basic management principles skills in order to obtain employment in fields related to training such that job performance will satisfactorily provide employers in the area with skills needed to meet current labor market trends.

Technical Standards for HRM

Students entering these programs must be able to demonstrate the ability to:

  • Comprehend textbook material at the 11th grade level.
  • Communicate and assimilate information either in spoken, printed, signed, or computer voice format.
  • Gather, analyze, and draw conclusions from data.
  • Read from a computer screen.
  • Possess manual dexterity to operate computer devices such as a keyboard and mouse.
  • Sit at a computer for a minimum of two hours.

New: Hospitality Certificate (HRM)1

The certificate courses provide students with a strong hospitality foundation while inspiring and teaching work ethics, cultural understanding and the leadership skills needed to function effectively in the hospitality industry.  According to the Bureau of Labor Statistics, jobs in this field are projected to increase an average of 15.5 percent from now until 2018.

Year 1
FallCredits
ACC 101Principles Of Accounting I 3
HRM 102Introduction to Hospitality Management 3
BUS 125Communication For Business And Industry 3
CIS 127Computer Technologies 3
Spring
HRM 199Internship for Hospitality Management 3
BUS 113Business Etiquette And Protocol 3
HRM 103Hospitality Marketing 3
ACC 227Computerized Accounting 3
MAT 126Topics In Mathematics 4
 Total Credits: 28


 

1

 Pending MA Department of Higher Education Approval

Campus/format

Click here for information on campus/format.

Helpful hints

Students must spend additional time outside of class completing assignments. It is not advisable for full-time students to work full-time. Day and evening courses are offered.

Transfer options

For transfer options, please click here. It is recommended that you also consult with your academic advisor.

Career options

For career options, please click here.

Gainful Employment Program Disclosure Information

For gainful employment information, please click here.

Courses

HRM 102. Introduction to Hospitality Management. 3 Credits.

This introductory course is a survey of contemporary hospitality and managerial practices and procedures that are pertinent to the hospitality industry. It examines the overall operation of hospitality including hospitality and tourism and tourism leadership, communication, front office leadership, customer service, housekeeping operations, facilities management, human resources, food and beverage service, and managing banquets and catered events. Prerequisites: ENG 098, FYE 101, MAT 092, RDG 098, or placement.

HRM 103. Hospitality Marketing. 3 Credits.

This course introduces the basic factors involved in implementing the “marketing concept” with an emphasis on the hospitality and tourism industry including the four elements of the marketing mix: product planning, promotion, pricing, and distribution. Also covered are the societal, legal, economic and competitive environments within which sales and marketing functions within the hospitality industry. Prerequisites: MAT 092, RDG 098, ENG 098, FYE 101 or placement.

HRM 199. Internship for Hospitality Management. 3 Credits.

In this course, students will apply knowledge, perform administrative procedures, and develop professional attitudes for interacting with other professionals and hospitality consumers in the actual hospitality industry. This will involve 120 hours unpaid experience at an MWCC-approved hospitality site. Prerequisites: ACC 101, CIS 127, BUS 125, HRM 102, and approval of the instructor.