Medical Office

Technical Standards1 for MOC


For general information about technical standards and accommodation, see Technical Standards.

Students entering this program must be able to demonstrate the ability to:

  • Comprehend textbook material at the 11th grade level.
  • Communicate and assimilate information either in spoken, printed, signed, or computer voice format.
  • Gather, analyze, and draw conclusions from data.
  • Be able to type 30 words per minute for three minutes with three or fewer errors using the "touch" method of typing.
  • Read typewritten text and patient data from a computer screen with or without corrective devices.
  • Communicate with patients and staff in the English language.
  • Maintain cleanliness and personal grooming consistent with close personal contact.
  • Possess hearing with or without corrective devices to be able to transcribe medical dictation from recorded media.
  • Comprehend and respond to the spoken word of all age-specific groups.
  • Function without causing harm to self or others if under the influence of prescription or over-the-counter medications.
  • Function without causing harm to others. This would include situations that may result from chronic mental or physical conditions.
  • React quickly, both mentally and physically.
  • Work as a member of a team.
  • Exhibit social skills appropriate to professional interactions.

Medical Office Certificate (MOC)

The Medical Office Certificate program provides students with the skills and knowledge needed in a medical office environment: medical secretarial procedures, medical terminology, coding and billing, word processing, and medical machine transcription. For more information, please call 978-630-9357.

Year 1
ENG 101English Composition I 3
MAS 101Medical Secretarial Procedures 3
MAS 102Medical Terminology 3
CIS 101Keyboarding 13
BIO 152 or MAS 211Essentials of Anatomy and Physiology (or Externship for MOC) 4
MAS 201Medical Machine Transcription 3
MAS 202Medical Coding for Physician Offices 3
CIS 103Word Processing Applications 3
MAS 203Computers In The Healthcare Setting 3
 Total Credits: 28

A placement (proficiency) exam is offered. Proficiency exempts students from CIS 101 Keyboarding; credit is not awarded and another course must be taken. There is no charge for the placement exam.

See the medical office general information for technical standards.


Click here for information on the campus/format.

Helpful hints

Students will benefit from having some ability in mathematics and being detail-oriented. MAS 102 Medical Terminology and MAS 201 Medical Machine Transcription are available in a convenient modular format for students who wish to learn at their own pace. Students intending to complete MOC and apply into the Medical Assisting Degree should take BIO 152 Essentials of Anatomy and Physiology.

Transfer options

For transfer options, please click here. It is recommended that you also consult with your academic advisor.

Special requirements

Students must have excellent oral and written communication skills as well as keyboarding skills or the ability to acquire them. Technical standards must be met with or without accommodations.

Career options

For career options, please click here.

Earning potential

$23,250 to $34,210.

Gainful Employment Program Disclosure Information

For gainful employment information, please click here.


MAS 101. Medical Secretarial Procedures. 3 Credits.

This is the first semester of a comprehensive two-semester course sequence, MAS101 Medical Secretarial Procedures and MAS203 Computers in the Healthcare Setting, designed to provide students with the skills, knowledge, and attitude necessary to manage a medical office. These tasks include interacting with patients; using the telephone; scheduling appointments; processing information; managing medical records; word processing medical correspondence; completing accounting transactions; understanding insurance; billing patients; and understanding medical ethics, HIPAA, and confidentiality. In MAS101 students learn the "manual" method of completing the tasks listed above, and in MAS203 the student learns the "computerized" method of completing the tasks listed above. Prerequisites: CIS101 or placement (or co-requisite), FYE101, RDG098 or placement.

MAS 102. Medical Terminology. 3 Credits.

This course provides students with a clear understanding of medical vocabulary. A workbook-text format is used to develop word-building activities that guide students through exercises that teach and reinforce medical terminology. Numerous and varied activities challenge students to understand and remember the significant concepts of medical word building. Audio cassettes provide reinforcement of pronunciation, definition of medical words, and spelling practice. Prerequisite: FYE101, RDG098, or placement.

MAS 201. Medical Machine Transcription. 3 Credits.

This is a beginning medical transcription course designed to provide students with a working knowledge of the transcription of medical reports. Medical reports will be transcribed from ten individual case studies, each of which concerns a specific system of the body. The case studies have been taken from hospital medical records. The medical reports included are history and physical examinations, radiology reports, operative reports, pathology reports, requests for consultation, discharge summaries, and death summaries. Prerequisites: CIS101 or placement, MAS102.

MAS 202. Medical Coding for Physician Offices. 3 Credits.

This course is designed to introduce students interested in working in health care providers' offices a basic knowledge of the national diagnostic and procedural coding systems using the ICD-9 CM, ICD-10 CM and the CPT coding books, and to assist students in understanding the importance of processing and filing claim forms correctly, efficiently, and in a timely manner. Due to major upcoming industry changes, this course descriptions and pre-requisites may be changing. Any updates will be posted on the MWCC website. Prerequisite: MAS102 or co-requisite.

MAS 203. Computers In The Healthcare Setting. 3 Credits.

In this course, students will learn the "computerized" methods of completing tasks in a medical office, such as patient registration, scheduling appointments, entering charge transactions, creating claims, posting patient and insurance payments, patient billing and collections, and creating computerized reports. The last portion of the semester will be devoted to creating and updating Electronic Medical Records (EMRs). This is a hands-on course where all tasks will be completed on the computer (both in class and at home) and using simulations. Prerequisites: FYE101, MAS102 (or co-requisite), RDG098 (or placement).

MAS 206. Medical Assisting Lab Procedures. 4 Credits.

Students are introduced to clinical laboratory aspects of medical assisting and learn to perform the following: use quality control principles during patient specimen collection and instrument and reagent preparation; prepare and maintain quality control records; perform routine urinalysis; perform and record results for basic hematologic, chemistry, serologic, and microbiologic tests; collect and label biological specimens including blood, urine, stool, sputum, throat, and vaginal; process, prepare, store, deliver and dispose of specimens along with collection equipment; and use universal precautions and laboratory safety protocols. Three hours lecture and two hours lab per week. Prerequisites: BIO115, MAS102. Corequisite: MAS207. Fall.

MAS 207. Medical Assisting Clinical Procedures. 4 Credits.

Students will learn to perform clinical duties which include: apply aseptic technique with infection control; perform selected tests that aid with diagnosis and treatment; prepare and administer medications; take vital signs; recognize emergencies; prepare/maintain treatment areas; interview and take patient history; prepare patient for procedures; run electrocardiograms and record results; assist with exams and treatments; screen and follow-up test results; and maintain records. Three hours lecture and two hours lab per week. Prerequisites: BIO115, MAS102. Corequisite: MAS206. Fall.

MAS 208. Principles Of Pharmacology. 3 Credits.

This course examines current and commonly used practices, procedures, medications, and drug preparations. Emphasis is placed in four areas: mathematics and dosage calculations; introduction to pharmacology; drugs, vitamins and minerals, and substance abuse; and effects of medications on the body systems. This course provides essential information about mathematics and pharmacology to any healthcare professional. Prerequisite: BIO115 or permission of division dean.

MAS 209. Medical Legal Concepts, Practices, And Ethics. 3 Credits.

This course prepares students to work in a medical office. All aspects of medical employment are explored from new laws relevant to the medical office to OSHA, DEA, CDC, and HIPAA regulations most important to medical office workers. Prerequisites: MAS101, MAS102. Spring.

MAS 210. Externship I. 1 Credit.

In this course, students will apply knowledge, perform administrative procedures, and develop professional attitudes for interacting with other professionals and healthcare consumers in the actual medical office and/or clinic. This will involve a two-week, 80-hour, unpaid experience at an MWCC-approved clinical site. Prerequisites: CIS103, MAS101, MAS102, MAS201, MAS202, MAS203.

MAS 211. Externship Experience for Medical Office Certificate. 3 Credits.

This externship experience will allow student to apply knowledge, perform administrative procedures and develop professional attitudes for interacting with other professionals and healthcare consumers. Placements include actual medical offices and/or clinics. One seminar hour and 10 hours of field experience per week are required, totaling 120 hrs over the semester. Prerequisites: MAS101, 102. Corequisites: MAS201, MAS202 and MAS203. Spring.

MAS 212. Medical Coding and Billing II. 3 Credits.

This course will give student a deeper understanding of the ICD-9 and CPT-4 coding systems. It will include extensive review of the cardiovascular, integumentary, and evaluation and management applications for use in the professional sector of physician billing and coding. In this course, students will do coding from case studies. This course will complete the full instruction of ICD-9 and CPT-4. Due to major industry changes and the introduction of ICD-10, these course descriptions and pre-requisites may be changing. Any updates will be posted on the MWCC website. Prerequisites: BIO115, MAS202, MAS208 (or co-requisite). Corequisite: MAS220.

MAS 220. Advanced Medical Coding. 3 Credits.

In this course, students will use their skills and knowledge regarding ICD-9 and CPT-4. With a solid background and foundation in the application process, students will now learn how to apply the concepts to office records, hospital records, and ambulatory surgical records. Students will work with real medical records to code and bill. Student will be introduced to DRGs and hospital coding and coding interventional surgeries. Due to major industry changes and the introduction of ICD-10, these course descriptions and pre-requisites may be changing. Any updates will be posted on the MWCC website. Prerequisites: BIO115, BIO240 (or co-requisite), MAS202, MAS208 (or co-requisite).Corequisite: MAS212.

MAS 240. Medical Assisting Seminar. 3 Credits.

This course is designed to help students integrate knowledge from across the medical assisting curriculum in preparation for the Certified Medical Assistant (CMA) exam. Students will integrate and apply both administrative and clinical knowledge, theory and understanding from their previous course work in the medical assisting program. Throughout the course, students will review their administrative, clinical and general medical knowledge. Areas to be covered include: information, office and financial management, diagnostic and treatment services, pharmacology, and laboratory services, medical terminology, anatomy, physiology and healthcare law and ethics. Study and test taking techniques will be reviewed and practice sessions for the exam will be available. Registration is restricted to students who are preparing to take the CMA exam.

MAS 250. Externship II. 4 Credits.

This course is a continuation of MAS210 Externship I involving 160 hours of unpaid experience at an MWCC-approved clinical site. This externship involves working in the clinical/lab area of an office. Application of all coursework in the medical assisting degree program will be performed. Prerequisites: MAS206, MAS207, MAS208, MAS209, MAS210 (or co-requisite).